Ever get on your conference call and had a difficult time getting everyone’s attention because they are already in a conversation? Maybe it is about the weather or the game last night but your time is valuable and all you want to do is start your meeting. The reason the participants are able to talk to each other before the start of the meeting is simply the way the conference call is set up. With some conference call service providers this is the way their system is set up and there is no other way. But with Zip Conferencing you have complete control over the options in the conference call including the feature you would use in this case, music on hold.
What music on hold does is that when participants join your conference call they listen to music until you, the host of the call, join the meeting. This prevents any discussion between participants before you join the meeting. That way when you join the meeting you are in control and can take the meeting in the direction you want from the very beginning. You can also set your conference call to disconnect all parties when you leave the call which prevents any discussion between the participants after you have left the meeting. From a control and security point of view this gives you the ultimate control over the meeting. This can be especially important if your participants are prospective customers for instance. You would not necessarily want your prospects talking before you get on the call. And it also helps keep meetings to their scheduled time as you can start and end a meeting on time every time.
With Zip Conferencing you can simply log onto your online account and access your conference call settings and select the options you prefer. For the music on hold feature you would select Music on Hold and to break up the conference call when you leave the meeting you would select End Conference when Moderator Exits in the conference options section. You can also control a number of other features that determine how your call operates. In addition you have access to Host Controls that are available during the call that enable you to perform several things such as mute all participants and record the conference.