When people call into a conference call it is largely an impersonal experience. You dial into a machine that greets you with some sort of a standard greeting that says something like “Welcome to the Conference Center, please enter your pass code followed by the pound sign on your telephone.” And then you will hear “Your pass code has been confirmed. You will now join your conference. You will be the third person in the conference.” All very efficient and it certainly works to get people into a conference call. But how do people even know they are in the right call? And if you are trying to make a strong first impression on a customer or prospect how does it make them feel when they are not even sure if they are joining the right meeting. That’s where a customized greeting come in.
A customized greeting that plays when people join your call will really help in a number of ways. You can record a greeting that will play when people join your meeting. You can record anything you want and change it for each meeting if you like. It will put people at ease that they are joining the correct call. Or you can make people feel special since you took the time to welcome a particular guest into the meeting. Just like when you put a prospect’s logo on a presentation it helps welcome them and makes them feel special.
And getting a customized greeting into your meeting is really easy. It is simply one of the host controls that are available to you when you use the Moderator pass code to join a meeting. So before your meeting you just need to dial into your conference call as the moderator and press *32 on your telephone. The system will ask if you would like to record a personal greeting press 1 and then walk you through the rest of the process. When you are done you simply disconnect from the conference. Then whenever a participant joins your meeting they will hear the recording before they are placed into the call. If you create a new meeting you will have to record another personal greeting in that meeting if you want the recording to play into that meeting as well as the recording is associated with the pass code.
So why not make your conference call participants feel right at home and record a personal greeting for your next meeting.